Once the order has been shipped it cannot be canceled or modified.
We provide a full refund only when the request has been received before the order is dispatched.
If the product has been damaged during transit, please provide a photo and description of the damage, and email us at info@culturaoliveoil.com. Even though we’re not responsible for the product once it’s been received by the courier, we’ll be doing our best to accommodate you and resolve any issues.