FAQ

Here are some answers to our most frequently asked questions about are online shop. If you still can’t find what you’re looking for, please call us or email us with your questions. We’re always happy to help!

We ship worldwide. If you live in a distant place or are unsure whether we can reach you, let us know where you are in the world, and we’ll inform you about the specifics.
We have an Economy and Express delivery service.We have dynamic rates on cart page.
We accept multiple payment methods: Credit cards, debit cards, prepaid cards, Apple Pay and PayPal transactions, and bank transfers including N26 mobile bank transfers.
Absolutely. We take all the appropriate measures to secure online trading; all payments made using cards are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank, which uses TLS 1.2 encryption
Please, inform us ASAP, so we can take immediate action to make sure that your order is cancelled with no extra cost, or is delivered to the right address.

Although we’re not responsible for delays and damages during shipping, please contact us about your concerns, and we will do our best to resolve any issues.


Yes, you can. However, let us know you changed your mind before the order has been dispatched, so you can get a refund.

If the order hasn’t been shipped, we refund you the full amount. Otherwise, due to courier cancellation fees, we cannot.

Of course! Call us at +30 6949933452 or +30 6976161763 and make your order.